Ticketing
Sell events. Manage capacity. Know who's coming.
Ticketed events, private hire bookings, supper clubs, special menus, workshops — sold from one place, linked to every guest record. Capacity managed, deposits collected, QR-code check-in at the door.
What it does
Ticketed events, private hire, special menus and supper clubs.
Ticketed events with capacity limits
Live music nights, themed dinners, supper clubs, comedy nights — sold as tickets with a hard capacity cap. Sales close when you're full; waitlist optional. The venue stays in control of the room.
Private hire deposits and full-venue bookings
Private dining rooms, exclusive use, full-venue buyouts — handled with deposits at booking, balance terms configurable, contracts and cancellation rules set per event type. Branded booking flow on your domain.
Workshop and class tickets
Wine tastings, cocktail masterclasses, cookery lessons, coffee cuppings — sell tickets with attendee limits, dietary requirement capture, and pre-event reminder journeys triggered automatically.
Special menu tickets
Christmas Day, Valentine's, NYE, Mother's Day — fixed-price experiences sold as tickets in advance. Deposit at booking, balance on arrival or pre-paid in full, dietary requirements collected at point of sale.
QR-code check-in at the door
Each ticket has a unique QR code. Scan at the door from any phone or iPad; check-in status updates in real time; duplicate scans flagged automatically. No paper tickets, no clipboard, no scrambling.
Ticket sales feed straight into the guest record
Every ticket buyer becomes (or is matched to) a guest in your CRM. Marketing consent at point of sale; tier classification updates automatically based on event-driven spend. The Christmas Day diner becomes a known guest for the rest of the year.
Per-event analytics and reporting
Per event: tickets sold, capacity used, revenue, dietary mix, repeat-attender rate, attribution to marketing source. Compare this Christmas to last Christmas; see which events are growing, which are tired, which are worth running again.
Included on every plan
Get Ticketing for your venue — alongside 9 other features from £84 per month
The whole Grace platform on every plan. Scale by venue size, not by ticking features on one at a time.
Pairs well with
Other modules that work alongside Ticketing.
Everything Grace does feeds back to the same guest record. Here are the modules most operators use together.
Fewer no-shows. More repeat visits. Less host-stand chaos.
Booking widget, deposits, walk-ins and waitlist — one host screen.
- Branded booking widget on your domain
- Deposits and cancellation fees
- OTP-verified guest identity
- Service-aware availability
Know every guest. Even the walk-ins.
One record per guest, automatically built across every channel.
- Visit history, preferences, allergies, notes
- Marketing consent tracked properly
- Automatic behavioural tiers
- No duplicates, ever
Send fewer messages. Get better results.
Campaigns, journeys and reporting that actually attribute revenue.
- UK SMS from a number specific to your venue
- Always-on journeys (welcome, win-back, birthday)
- Real attribution — see which messages drove bookings
- Meta Pixel + Conversions API integrated
Want to see Grace at work?
30 minutes, no slides, just the product running at a real venue.