Analytics
Know what's working. In plain English.
Operational dashboards for service. Commercial reports for the boardroom. Marketing performance with attribution. All in one place, all written in plain English.
What it does
Operational, commercial and marketing reporting — built for operators not analysts.
Real-time service dashboard
What's happening right now: covers seated, covers booked for the rest of service, average spend tracking against target, table turn velocity, any tables flagged for attention. Designed to live on a manager's phone or a back-of-house screen.
Daily review
Every morning, a summary of yesterday: covers, revenue, average spend per cover, any unusual patterns flagged. Written in plain English. Designed to read in two minutes with the first coffee of the day.
Marketing performance explained
Per campaign, per journey, per channel: bookings driven, covers driven, revenue attributed. Compared to baseline. With sentences that say what the numbers mean, not just the numbers.
Xero-ready sales summary
End-of-day, end-of-week, end-of-month sales summaries formatted exactly how your accountant wants them. Accrual accounting baked in. Tips, refunds, voids, gift card liability — all treated correctly from the moment they happen.
Cohort and retention reporting
How many of January's new guests came back in February? In March? In June? Cohort retention by month, by venue, by acquisition channel. Built into the standard reports, not buried behind a custom query.
Service-level breakdowns
Lunch versus dinner. Weekday versus weekend. Sunday brunch versus Tuesday early-doors. Configurable service definitions feed every report — comparing lunch to dinner is a checkbox, not a custom SQL job.
Plain-English queries via Grace AI
"Show me at-risk guests this month" — Grace AI answers it. "What did Tuesdays look like in May compared to April?" — answered. The reporting catalogue is a starting point; the AI handles the rest.
Exportable everything
Every report exports to CSV, Excel, or PDF. Schedule daily, weekly, or monthly delivery to whichever email addresses need them. No "upgrade for exports" tax.
Included on every plan
Get Analytics for your venue — alongside 9 other features from £84 per month
The whole Grace platform on every plan. Scale by venue size, not by ticking features on one at a time.
Pairs well with
Other modules that work alongside Analytics.
Everything Grace does feeds back to the same guest record. Here are the modules most operators use together.
Take orders fast. Take payments faster. Never lose a sale to broken software.
Native iPad point-of-sale, built for table service.
- Card payments on the same device
- Pay-at-table QR codes
- Kitchen display, no printer needed
- Offline mode that survives a dropped connection
Send fewer messages. Get better results.
Campaigns, journeys and reporting that actually attribute revenue.
- UK SMS from a number specific to your venue
- Always-on journeys (welcome, win-back, birthday)
- Real attribution — see which messages drove bookings
- Meta Pixel + Conversions API integrated
Ask. Don't navigate.
Plain-English commands across every module.
- "Show me at-risk guests this month" works
- Add menu items, refund a guest, run a report — just ask
- Permission-aware (AI can't do what you can't)
- Audited like any other action
Want to see Grace at work?
30 minutes, no slides, just the product running at a real venue.